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OUR PRIORITY IS FILLING OUR CLASSES, NOT OUR POCKET.
We understand that you may sometimes be unable to attend a class. To ensure you still get the most out of your West End Workout experience, we offer several flexible options for those on monthly membership or a course booking:
 

1. BOOK A CATCH UP

You can redeem a "Catch Up" class at any other class on our timetable, subject to availability, within the duration of the course. Please check our weekly email for routine schedules at each location.

 

How to Book:

1. Visit our booking page: www.westendworkout.co.uk/book

2. Select your desired class location.

3. Choose the "Catch Up" booking option (if unavailable, there are no spots left).

4. Select your preferred date from the calendar and complete your booking.

5. Follow instructions for 'Offer It Back' so your unused space can be filled.

 

You can view our full class timetable here: www.westendworkout.co.uk/timetable

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2. SEND A FRIEND

Share your love for West End Workout by giving your spot to a personal friend. This is a great way to introduce someone new to WEW while ensuring your space doesn't go to waste. Whether you gift or charge your friend is entirely your discretion, but any exchange of monies is your responsibility and should be handled privately. Please note that this option is exclusively for new clients and cannot be attended by past or present class participants.

How to Send:

1. Email us at hello@westendworkout.co.uk, with your friend's full name, contact number, email address and date they'll be attending.

2. Your friend will receive a confirmation email of the booking. Please note, they will not be able to take part in the class without a confirmed booking on our system.

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3. SELL IT ON

This option is available exclusively when your course is fully booked. You can use our community network to sell your spot to another existing customer. This system benefits everyone: it allows more of our customers to attend even fully booked classes, and it provides you with an opportunity to be reimbursed for your booking, either partially or in full.

 

How to Sell:

1. Post a message in your class WhatsApp group specifying the date your spot is available.

2. Directly message interested buyers to arrange payment.

3. You must charge exactly £10 for the spot.

4. Once the sale is complete, email us at hello@westendworkout.co.uk, with the name of the buyer and proof of payment.

 

Please remember that if you choose this option, you must charge £10; existing class members cannot attend for free in your place. If you are not comfortable handling payment, please consider another option or 'Offer It Back' instead.

ALTERNATIVELY...

OFFER IT BACK

If you're looking for a hassle-free option and are not concerned about an exchange, we would greatly appreciate you offering your space back to us. This allows us to make it available for one-off bookings on our website.

 

How to Offer Back:

1. Simply email us at hello@westendworkout.co.uk, indicating which date you would like to offer your space back.

If you have any questions about these options, please do not hesitate to contact us.

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